Guest Feedback
Matthew and Sue, (Australia) - December 2009
Dear Nyos, Made and Wayan,
Thank you all for a perfect 4 days –we really appreciate your hospitality and friendly smiles.
Colin, Sarah, Jo and Jayden Marshall (Australia) - November 2009
We had a great experience in Villa Kalisha. The location is truly amazing and gives you a great opportunity to encounter all the culture of a true Balinese experience. The staff are lovely and happy to arrange anything you like. Doug the driver is a great guy and worth spending time to get to know. We are sad to be leaving but certainly aim to come back.
Jean, Stuart + Stephen (Australia) – November 2009
Wonderful location + great weather, and fantastic staff. The villa
is all we expected and more. The location is superb, the rooms spacious
+ the warm Balinese hospitality exudes from every corner of this
special place. Nyos did a great job of making us feel welcome, as
did Made with her family style cooking. The “Quiet Achiever”
of the staff who worked tirelessly to make us feel welcome was also
a truly refreshing spirit.
Phil, Jo, Rhiannon, Robert (England) – November 2009
The staff at the villa have set a standard of service that exceeded
our expectations and more. They made us feel like VIPs from the
day we arrived to the day we left. The villa itself was magnificent
and the views and sounds majestic. Some of us felt the pool maybe
could have been heated, but the rest enjoyed a brisk swim when the
heat rose. The driver Polos was friendly and informative and no
journey was too little or too much. We hope to return one day. Many
thanks again and best wishes.
Michelle, Carol & Paul (Queensland, Australia) –
October 2009
Thank you for making our stay relaxing and enjoyable. We especially
enjoyed sharing the ceremony in the near-by village (Tangkup). We
have enjoyed your food and friendliness and look forward to returning
one day.
Kat & Steve (England) – October 2009
Wonderful 1 week relaxing and having fun. Fantastic food and great
service from all of the staff. Lots of sites to see, and many things
to do, ask for Wayan he’s great + funny. I would say the staff
have definitely made the holiday amazing! Great people and really
friendly + brilliant service! Thank you lots.
Janice + Stuart and Tyson + Bree (Vancouver, Canada) –
October 2009
We had a wonderful time at your villa. The view is spectacular!
The staff were really friendly and like an extended family. We hope
we can return one day when the rain stops ?.
Sebastian (China) – September 2009
Our family enjoyed this wonderful summer holiday in Villa Kalisha.
The view is fantastic and the staff are very kind and friendly –
thanks for their professional trained service and smile. We will
definitely share our experience with our friends in China.
Gus & Jo (UK & Indonesia) – September 2009
The staff here at Villa Kalisha are amazing! I work in the hospitality
industry and I have never known better staff anywhere in the world.
Absolutely fantastic!!! Thank you.
Neil & Sarah (Australia) – September 2009
After the pace of Singapore it was great to then unwind in this
wonderfully natural environment. The staff, the drivers and village
people were all very friendly to us and we are sorry to return to
Perth so soon. The cooking was excellent. The villa was clean and
comfortable. The pool was cool, but refreshing. We really appreciated
being included and treated like old friends. We look forward to
visiting again, and hope our friends here are healthy and prospering.
David & Ayu – September 2009
Terima Kasih banyak, Nyos, Made. “Dougie”, Wayan and
I Wayan. Ingin kamu bagus kesehatan dan bahagia. You made us feel
very welcome and made us feel part of your family. A beautiful villa
and a wonderful location. Made – the food was excellent!!
We decided to eat at the villa every night. We enjoyed our sharing
of conversation and experiences. We learnt so many things about
life and culture in Bali. Also a special thank you to Nyos for the
fantastic walk through the rice terraces. See you again.
Les, Kathie, Steven & Judy (Melbourne, Australia) –
August 2009
We had wonderful days here – most relaxing. The staff were
great and very helpful. We will definitely be coming back. We enjoyed
learning about the Balinese way of life. The villa was a great start
to our holiday. Many thanks to Nyos, Made, Wayan(s).
The Lolivier Family (France) – August 2009
After Seminyak’s crowd, we’ve spent 3 peaceful days
amongst amazing nature. We enjoyed how the people from the village
welcomed us, for the “Ceremony of Steel”. The cook was
excellent, and we appreciated the kindness and warmness of the staff.
The house would not be as pleasant as it is. At last the genuine
Balinese way of life!
Decaux family (France) – August 2009
The staff is the richest part of the stay. We could really live
a bit of the village life with them. They took us with them to ceremonies,
and to the surrounding temples through the rice fields, and both
kids and adults enjoyed it a lot. A huge thanks to Made, Nyos &
Wayan (s).
Geraldine, Stephane, Constantin, Theodore (France) –
August 2009
We had a wonderful stay and a great jungle experience. The location
of the villa is stunning. We had great service from the villa staff.
We also very much appreciated the culture sharing a local cremation
thanks to Nyos & Made’s great comments. A great replenishing
experience.
The Hendricks / Jenkins Family (Calafornia, USA) –
August 2009
Thank you for a fantastic Bali jungle experience. We especially
enjoyed the service and very friendly atmosphere, which Nyos, Made,
Wayan and Wayan provided. We came as a family to see Balinese culture,
and were very happy with our stay at the villa. Your staff were
extremely gracious and helpful. Our stay wouldn’t have been
the same without them!!
Sachin, Jessica & Son (Dubai) – July 2009
Absolutely fantastic villa and service. The staff were exceptional
– 5 star quality!! Extremely relaxing place, wonderful views,
and great meals prepared by Nyos and Made. The two things that could
be improved are 1) Bigger TV 2) Heated swimming pool. Otherwise
we will definitely be returning in the near future.
OWNER COMMENT: We have now purchased a new and much larger LCD screen TV. It is unfortunately not practical to provide heating to the swimming pool; however we are investigating the installation of a heated outdoor Jacuzzi with views over the gorge and hope to add one soon!
Phillipe & Bianca (France & Japan) – July
2009
We spent a wonderful time here in the jungle! The view is exceptional
and the villa is nicely furnished. The food was excellent and the
staff is extremely nice and helpful. Thank you very much for the
great moments we have to remember in this villa.
Marco Solomon & Friends (France) – July 2009
Well we spent 9 days of nightmare! The villa is NOT luxury at all!
So many problems. We showed Nyos all the issues of the villa (we
saw a rat in the kitchen, the villa is dirty: walls, curtains; towels;
big leaking problems when it rains, the staff kitchen is AWFUL).
Everything must be changed. The TV is old and small! The staff are
nice, but NOT professional!
OWNER COMMENT: We
have a policy to try and publish all our guests comments, and clearly
we were very distressed to receive these views from a guest. We
work extremely hard to try and meet all our guests’ needs,
and are very sorry that we clearly did not manage to do so for these
guests. As a result of the comments however we have already replaced
the TV, and also the staff fridge. We have spoken with the staff
who do confirm that a small mouse was seen in the villa for the
first and only time during the stay of these guests, and was caught
shortly afterwards and we have taken steps to make sure this does
not happen again. We take cleanliness and food hygiene extremely
seriously and regularly and personally inspect the villa. There
is however always room for improvement, and following these comments
we have again reviewed our procedures and implemented further changes.
As the guests mentioned the villa also suffered some water damage
due to exceptionally heavy rains during their stay. We have already
replaced all the curtains, and have recovered the entire roof and
yet again enlarged the guttering so that such water damage should
not happen again. Again our apologies to these guests that their
stay was not to the standard they expected.
I have to add however that despite their complaints, these guests
actually chose to stay the entire 9 days of their holiday at Villa
Kalisha and the staff tell us that they only raised a complaint
on the 7th day of their trip when the rains occurred. They then
contacted us immediately after their stay and threatened to destroy
our business by posting negative reviews of Villa Kalisha if we
failed to give them a 100% refund of the price of their holiday.
–August 2009
Todd, Natalie & Lincoln (USA) – July 2009
Thanks a lot for a very enjoyable stay. We had a great time. The
staff was excellent and made us feel right at home. Great food,
good conversation, and a couple of nice days in Ubud. We appreciated
your hospitality & kindness. Thanks for many good memories and
for making our vacation relaxing and fun.
Devonshire Family (Melbourne, Australia) – July 2009
Thank you Made & Nyos for a wonderful few days here at Villa
Kalisha! “Treehouse” afternoons with relaxing, playing
cards and superb food has made our stay sensational! Ubud has great
cafes, excellent restaurants and incredible shopping! Taro Elephant
Park + mountain biking was great for the kids and coming back over
the paddies to afternoon sun on the magnificent trees was wonderful!
Pool cool, but beautiful and refreshing. The sounds of the night
while lying under net curtains is an experience. Very relaxing!
We enjoyed Talia Vashti by the sea, but the quality of furnishings
and views and food make Kalisha the winner!!!! Will return.
Michelle & Jeff (USA & Taiwan) – June 2009
A great villa to stay with friends and family. We old friends enjoyed
our talk in the natural and peaceful atmosphere, and our kids enjoyed
the gathering at the pool and playing “hide & seek”
around the house. Only one word can describe our stay – “awesome!”
Thanks to you all.
Bruce & Sharon (Sydney, Australia) - June 2009
Villa Kalisha was our very own Nirvana – heaven on earth!
We enjoyed everything about our week here and have never felt so
relaxed and content! Made, Ketut and all the staff have given us
superb service and delicious food. The villa itself is superb and
the pool and terrace perfect for “chilling out” –
the garden is beautiful and well kept – it’s given us
many ideas for our own home. We loved observing the real Bali in
the village, especially the preparations for the upcoming cremation
which was fascinating and having Ketut and Made explain everything
has really enriched our experience. Thank you for a wonderful holiday!
Zaynab & Engin (UK) – May 2009
We had an amazing honeymoon at Villa Kalisha. Stunning location;
beautiful views; spacious rooms; open air bathroom are just some
of the elements that made our stay so memorable! We want to say
a BIG thank you to the friendly staff. Their warm manner and eagerness
to tend to our every need, sometimes even going out of their way
meant that the service that we received was beyond expectations.
The presence of the staff was very reassuring, at the same time
we were always able to enjoy our privacy. Made’s cooking was
exquisite which meant we chose to eat at the villa more often than
restaurants! We would recommend that she offers cooking classes
to the guests at the villa in future if they want to learn Balinese
cuisine! To summarise, hospitable staff in a stunning villa, couldn’t
ask for more! Thanks. 9/10 – if heated pool would give 10/10.
We were very pleased with the staff that we invited them all to
dinner in Warung Enak and had a lovely time! This is the least we
could do.
Phillip & Heather - May 2009
We had a great time….black rice pudding, going for a run and
getting lost, attacked by dogs (not really). Long discussion on
Balinese culture [you must not say fat!]. Motorbike ride in a tropical
downpour. Fantastic – Wonderful – Replenishing of Vitality…..Thank
you.
Ann, Peter, Dillon, Callum, Nanny & Grandad (Bali and
UK) – May 2009
Wow! Wow! Wow! Absolutely Amazing! Fantastic location and views.
Great staff and great food/BBQ and help with children. Also a great
location for exploring Ubud
Afshan, Khalid, Kavita (India) – May 2009
Two fantastic days at the villa here – great location, fantastic
views, quiet and serene. Felt two days were quite short for this
place. Villa is fantastically done and the service is excellent.
It is a definite recommendation to friends and a definite visit
again place!
Mark (UK) – May 2009
Thank you for an amazing three days at Villa Kalisha. A sensational
location, the beautiful villa, and a massively warm welcome, and
good service have made this a highlight of my trip. Lazy afternoons
on the terrace were the perfect ingredient for a relaxing holiday,
and I’ll miss the delicious home cooked meals! Thank you again
– I’ll be back!
Tim & Leone – April 2009
We spent four fantastic days at the villa – great food, astounding
views and very thoughtful interior design. But all this comes second
to the honest hospitality and kindness of the staff Nyos and Made
who made our stay truly unique. Thank you.
Atsushi – April 2009
Thank you very much indeed for giving us an opportunity to stay
at Villa Kalisha. Its been a few years since I had an interest in
this stunning villa. The villa and staff were more than I expected.
I wish I could have this magical experience again soon.
Wendy – April 2009
We had a very warm welcome and orientation, this was followed by
a wonderful week at Villa Kalisha. The staff were always helpful
and friendly and the meals delicious. We enjoyed walking to the
village and had to be rescued during a large rain shower by Nyos
who brought us umbrellas – he was our hero! The villa, pool
and deck are amazing, not to mention the beautiful view and surroundings.
Paradise! Thank you.
Tom, Arlene, Jeff, Mira & Kai (Australia and Bali) April
2009
We enjoyed the villa so much. The staff were the best…..friendly
and helpful. A heartfelt thanks to all of them. The temperature
here and the lush hillsides were fabulous. We were in our own Shangri-La.
We went shopping in Ubud one day and the weather was hot so we rushed
back here to cool off! We have never been in this kind of setting,
so we enjoyed it to the fullest. Thanks.
Allen & Freya (UK) March 2009
Superb service – Shame about the weather! Wayan, Nyos and
team were excellent and really made the holiday. Fabulous food!
Amazingly wonderful staff made the stay a pleasure and made our
wedding at the villa a very special experience. Bali is a beautiful
country, rich in culture and tradition. Lovely experience all round!
Michelle (UK) March 2009
Nyos and the rest of the staff were brilliant, they really made
the stay. They were able to help with everything we needed, including
getting rid of some mighty big spiders! They decorated the deck
for the wedding so that it looked absolutely fantastic and very
romantic. The villa itself is in a lovely location and very comfortable.
The food was lovely and Made made the best Lumpia I have ever tasted.
She really is a brilliant cook!
Stewart and Odelia (Australia) January 2009
We had a wonderful time in a beautiful environment, enhanced by
warm, friendly and efficient service. The proximity to the local
villages offers many possibilities to work cooperatively to develop
trekking options and to involve tourists and guests at the stunning
Villa Kalisha in local village ceremonies, thereby greatly enhancing
the travel experience and realizing the potential of pristine subsistence
farming of almost medieval authenticity. We were fortunate to have
the opportunity to befriend the excellent staff at Villa Kalisha
and would readily return in the hope that the tourism potential
of this halcyon, rustic region – Bali’s Tuscany- might
be explored and developed by the time of our next visit. Thank you
for making this very special property available for our enjoyment.
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